T’s and C’s

At Analog Hair we are a sustainable salon. This means we go that extra mile other salons don’t to reduce our carbon footprint, and recycle as much waste as we possibly can. By supporting such ethical practices you will find a $3 green fee attached to your bill. Both the team and Mother Nature thank you for your support.

Securing APPOINTMENTS: 

A non refundable booking fee is charged via our online booking platform, via eftpos over the phone or in salon to make an appointment. This booking fee is deducted from your total bill at the end of your service. Sorry, we can no longer accept afterpay.

Cancellations and Rescheduling Policy (Including no shows):

Cancellations and Rescheduling of appointments require 72 hours notice via phone call or text to 0439536664.

If sufficient notice is not given, we reserve the right to retain your booking fee. Please respect our stylists time.

Appointment Confirmation messages:

Email reminders are automatically sent out 1 week prior to your upcoming appointment, and Text message reminders are automatically dispatched 2 days prior at midnight, this gives clients plenty of notice to move an appointment if you can’t make it, or need to reschedule your appointment.

Client update forms are automatically sent out the day of your appointment, it is important that if you change your email or phone number that you adjust these details so you still receive confirmations, you can also contact us any time to update your details via call or text.

Out of hours appointments:

We rarely open Sundays, public holidays, or after business hours, however if you have an appointment that falls this way, we must add a 20% surcharge to all services. This covers our staff penalty wages so you can have great hair on those days.